Revolutionizing Patient Access: AI In Audiology
Our AI call center agents transform audiology clinics with 24/7 patient support, lead capture, and improved satisfaction, solving the challenge of after-hours accessibility.
Challenges Faced By Clinics
Limited access outside office hours
Clinics typically only reachable during office hours, risking missed opportunities with potential customers who call after hours.
High administrative burden
Front-desk staff overwhelmed with tasks, including constant phone calls, leading to potential patient frustration.
Negative in-clinic experience
Patients physically present feel ignored or less important when receptionists prioritize phone inquiries
Missed appointments and follow-up care
Leading to lower retention rates and missed engagement opportunities
Potential loss of new clients
When potential patients can’t reach the clinic, they’re likely to seek service elsewhere
Difficulty in Scaling Communication
As patient volume grows, clinics find it hard to scale communication without extra staff which strain resources
Introducing the AI Virtual Receptionist
Revolutionize patient interactions and streamline your audiology clinic with an AI Call Centre that provides 24/7 support, automates reminders, and answers frequently asked questions.
This intelligent solution enhances patient satisfaction by ensuring consistent, high-quality communication every time they call, reducing missed appointments and lost leads.
With its ability to handle multiple calls at once and provide personalized follow-up care, our AI Call Centre lets your staff focus on in-clinic patient care while boosting your clinic’s efficiency and growth potential.
AI Call Centre Agent with 24/7/365 Availability
Our AI call centre agent is available around the clock, ensuring potential and existing patients always have access to information, appointment scheduling, and support. This constant availability allows the clinic to capture new patient leads even outside of office hours, reducing the risk of lost business.
Automated Appointment Scheduling & Reminders
The AI handles scheduling and sends automated reminders, reducing missed appointments and improving patient adherence to treatment plans.
Multilingual Support
With multiple language options and patient-directed language selection, the AI can communicate with a diverse range of patients, making the clinic more accessible and inclusive.
Reduces Receptionist Workload for Improved Patient Focus
By managing incoming calls, the AI frees up the receptionist to focus on in-office clients, reducing wait times and frustrations, and creating a more seamless and positive experience for all patients.
Scalable Solution
The AI adapts to increased patient volume, supporting clinic growth without additional staffing costs, allowing the clinic to meet more patient needs effectively.
Handles Multiple Calls Simultaneously
The AI agent can manage multiple calls at once, eliminating busy tones and long hold times. The call capacity is configurable based on the client’s needs, ensuring that all patients receive timely support without delays.
Customizable and Efficient Integration
The AI integrates seamlessly with existing clinic systems and can be tailored to match the clinic’s branding and tone, ensuring a consistent, professional experience.
Handles Multiple Calls Simultaneously
The AI agent can manage multiple calls at once, eliminating busy tones and long hold times. The call capacity is configurable based on the client’s needs, ensuring that all patients receive timely support without delays.
Handles Multiple Calls Simultaneously
The AI agent can manage multiple calls at once, eliminating busy tones and long hold times. The call capacity is configurable based on the client’s needs, ensuring that all patients receive timely support without delays.
Customizable and Efficient Integration
The AI integrates seamlessly with existing clinic systems and can be tailored to match the clinic’s branding and tone, ensuring a consistent, professional experience.
Introducing the AI Virtual Receptionist
Revolutionize patient interactions and streamline your audiology clinic with an AI Virtual Receptionist that provides 24/7 support, automates reminders, and answers frequently asked questions.
This intelligent solution enhances patient satisfaction by ensuring consistent, high-quality communication every time they call, reducing missed appointments and lost leads.
With its ability to handle multiple calls at once and provide personalized follow-up care, our AI Virtual Receptionist lets your staff focus on in-clinic patient care while boosting your clinic’s efficiency and growth potential.
AI Call Centre Agent with 24/7/365 Availability
Our AI call centre agent is available around the clock, ensuring potential and existing patients always have access to information, appointment scheduling, and support. This constant availability allows the clinic to capture new patient leads even outside of office hours, reducing the risk of lost business.
Automated Appointment Scheduling & Reminders
The AI handles scheduling and sends automated reminders, reducing missed appointments and improving patient adherence to treatment plans.
Multilingual Support
With multiple language options and patient-directed language selection, the AI can communicate with a diverse range of patients, making the clinic more accessible and inclusive.
Reduces Receptionist Workload for Improved Patient Focus
By managing incoming calls, the AI frees up the receptionist to focus on in-office clients, reducing wait times and frustrations, and creating a more seamless and positive experience for all patients.
Scalable Solution
The AI adapts to increased patient volume, supporting clinic growth without additional staffing costs, allowing the clinic to meet more patient needs effectively.
Handles Multiple Calls Simultaneously
The AI agent can manage multiple calls at once, eliminating busy tones and long hold times. The call capacity is configurable based on the client’s needs, ensuring that all patients receive timely support without delays.
Customizable and Efficient Integration
The AI integrates seamlessly with existing clinic systems and can be tailored to match the clinic’s branding and tone, ensuring a consistent, professional experience.
AI Call Centre Agent with 24/7/365 Availability
Our AI call centre agent is available around the clock, ensuring potential and existing patients always have access to information, appointment scheduling, and support. This constant availability allows the clinic to capture new patient leads even outside of office hours, reducing the risk of lost business.
Automated Appointment Scheduling & Reminders
The AI handles scheduling and sends automated reminders, reducing missed appointments and improving patient adherence to treatment plans.
Multilingual Support
With multiple language options and patient-directed language selection, the AI can communicate with a diverse range of patients, making the clinic more accessible and inclusive.
Reduces Receptionist Workload for Improved Patient Focus
By managing incoming calls, the AI frees up the receptionist to focus on in-office clients, reducing wait times and frustrations, and creating a more seamless and positive experience for all patients.
Scalable Solution
The AI adapts to increased patient volume, supporting clinic growth without additional staffing costs, allowing the clinic to meet more patient needs effectively.
Handles Multiple Calls Simultaneously
The AI agent can manage multiple calls at once, eliminating busy tones and long hold times. The call capacity is configurable based on the client’s needs, ensuring that all patients receive timely support without delays.
Customizable and Efficient Integration
The AI integrates seamlessly with existing clinic systems and can be tailored to match the clinic’s branding and tone, ensuring a consistent, professional experience.
Handles Multiple Calls Simultaneously
The AI agent can manage multiple calls at once, eliminating busy tones and long hold times. The call capacity is configurable based on the client’s needs, ensuring that all patients receive timely support without delays.
Handles Multiple Calls Simultaneously
The AI agent can manage multiple calls at once, eliminating busy tones and long hold times. The call capacity is configurable based on the client’s needs, ensuring that all patients receive timely support without delays.
Customizable and Efficient Integration
The AI integrates seamlessly with existing clinic systems and can be tailored to match the clinic’s branding and tone, ensuring a consistent, professional experience.
Competitive Advantage of Our AI Solution
Increased Efficiency
The AI Virtual Receptionist increases efficiency by handling multiple calls at once, automatically answering FAQs, and automating reminder and follow-up calls.
Data Privacy and Security
HIPAA and PIPEDA compliant, our AI securely handles patient data, providing clinics and patients peace of mind with top-tier security and confidentiality.
Adaptive Technology
Our AI learns from patient interactions, continually improving response quality for more personalized, accurate support. This adaptive technology keeps your clinic at the forefront of patient care, enhancing service delivery based on real needs.
Uniform Call Experience
The AI Virtual Receptionist agent ensures consistent, high-quality support 24/7, building patient trust with accurate, clear, and reliable responses every call. The Virtual Receptionist can also transfer the call to a live person if needed.
Audiology-Specific Needs
Audiology practices benefit from AI as patients need frequent follow-ups, reminders, and support. The AI enhances patient care and clinic efficiency by managing regular check-ups and ongoing assistance effectively.
Flexible Availability to Suit Your Needs
Tailor your customer support to fit your business. Our AI solution offers three flexible options: 24/7 availability, after-hours coverage, or stepping in only when your receptionist is busy. Choose the level of support that best suits your workflow, ensuring seamless service and customer satisfaction on your terms.
Choose the right pricing plan for you
AI Info Agent + Leads
Provides info to callers and takes leads
$99 / per month
- 200 minutes included (billed by the second) Extra minutes at $0.20 per min
- Choice of: after hours, 24/7/365, or busy signal availability
- Handle 2 calls at once (add extra virtual line at $15/month)
- Answers up to 8 different questions
- Receive transcript of every call
- Ability to do a warm or cold transfer to a live person
- Receive sales leads via email or SMS
- Add an additional language for $25/month
AI Info + Leads + Outbound Calls
Provides info, leads and outbound calls
$199 / per month
- 400 minutes included (billed by the second) Extra minutes at $0.20 per min
- Choice of: after hours, 24/7/365, or busy signal availability
- Handle 4 calls at once (add extra virtual line at $15/month)
- Answers an unlimited number of questions
- Receive transcript of every call
- Ability to do a warm or cold transfer to a live person
- Receive sales leads via email or SMS
- Automated reminders and follow-up calls
- Add additional languages for $25/month
AI Info + Leads + Calls + Integration
Info, leads, outbound, and integration
$299 / per month
- 600 minutes included (billed by the second) Extra minutes at $0.20 per min
- Choice of: after hours, 24/7/365, or busy signal availability
- Handle 4 calls at once (add extra virtual line at $15/month)
- Answers an unlimited number of questions
- Receive transcript of every call
- Ability to do a warm or cold transfer to a live person
- Receive sales leads via email or SMS
- Automated reminder and follow-up calls
- Add additional languages for $25/month
- Provide enhanced services by integrating with clinic systems
Take Action: Explore Our AI Solutions
Ready to revolutionize your audiology practice with AI? Enhance patient engagement, reduce admin workload, and drive clinic growth. Schedule a free demo to see how 24/7 support, automated scheduling, and multilingual capabilities can transform your practice. For more information, reach out—our team is here to guide you through the integration process.
Steps to Implement AI Solution in Your Clinic:
1. Contact us to schedule your free demo
2. Discuss your clinic’s specific requirements with our team
3. Receive a customized implementation plan
4. Begin the seamless integration process
5. Start enjoying the benefits of AI-powered patient support
Frequently Asked Questions (FAQs)
What are the main challenges audiology clinics face with traditional phone communication?
Audiology clinics often struggle with limited accessibility outside of office hours, leading to missed opportunities with potential patients who call after hours. High administrative burden on front-desk staff due to constant phone calls can also lead to patient frustration and a negative in-clinic experience for those physically present. Missed appointments and follow-up care result in lower retention rates and lost engagement opportunities. Finally, difficulty in scaling communication as patient volume grows strains resources and makes it challenging to meet the needs of a growing patient base.
How can Coextro AI's solution address these challenges?
Coextro AI offers an AI-powered call center solution that provides 24/7 patient support, automates appointment reminders, and answers frequently asked questions. This reduces the workload on clinic staff, allowing them to focus on in-clinic patient care. The AI can handle multiple calls simultaneously, eliminating busy tones and long hold times, and offers multilingual support for a diverse range of patients.
What are the key features and benefits of Coextro AI's call center solution?
Key features include:
- 24/7/365 Availability: Ensures patients can always reach the clinic
- Automated Appointment Scheduling & Reminders: Reduces missed appointments
- Multilingual Support: Improves accessibility and inclusivity
- Reduced Receptionist Workload: Allows for better in-person patient care
- Scalable Solution: Adapts to growing patient volume
- Handles Multiple Calls Simultaneously: Eliminates wait times
- Customizable & Efficient Integration: Seamlessly fits into existing clinic systems
Key benefits include:
- Increased efficiency and productivity
- Enhanced patient satisfaction and engagement
- Improved appointment adherence and follow-up care
- Reduced administrative burden and staffing costs
- Data privacy and security with HIPAA and PIPEDA compliance
- Adaptive technology that continuously improves
Can I use my existing phone number and phone system?
Yes, you absolutely can! We understand how important it is to keep your current phone number and system for seamless communication. Our services are designed to integrate with your existing setup, making the transition smooth and hassle-free.
If you’d like more details on how this works, feel free to contact us. Our team is ready to assist you and ensure everything is tailored to meet your needs.
What if I only want the AI Agent for when the office is closed?
Our AI agent can be configured specifically for after-hours coverage, stepping in to handle calls, answer common inquiries, and schedule appointments when your team has clocked out for the day. Whether it’s a potential client seeking information or an existing customer needing assistance, the AI ensures they’re never left waiting.
By providing reliable after-hours support, you can capture new opportunities, improve customer satisfaction, and maintain a professional, accessible image around the clock. Plus, all interactions are logged and easily accessible for your team to follow up when the office reopens, ensuring a seamless experience for both your staff and your customers.
Can I integrate data from my system to the AI Agent?
Yes, you can! Our AI Agent is designed to seamlessly integrate with your existing systems, allowing it to access and utilize your data for more personalized and efficient interactions. This integration helps streamline workflows, improve accuracy, and deliver a better overall experience.
To learn more about how we can customize the integration to fit your specific needs, feel free to reach out to us. We’re here to help!
What additional languages are available by the AI Agent?
The AI Agent can currently understand and speak these languages: English, German, Spanish, Hindi, Japanese, Portuguese, and French.
Can the AI Agent transfer the call to a live person?
Our AI system offers the flexibility of both warm and cold transfers to live agents, ensuring a smooth and efficient transition for every customer interaction.
Warm Transfer: For more complex inquiries or high-priority calls, the AI can provide a warm transfer by briefing the live agent before handing off the call. This ensures the agent is fully informed about the caller’s needs, allowing them to pick up right where the AI left off, saving time and improving customer satisfaction.
Cold Transfer: In situations where a quick handoff is sufficient, the AI can perform a cold transfer, connecting the caller to the next available agent without delay.
How can I get started with Coextro AI for my audiology clinic?
To get started, simply contact Coextro AI to schedule a free demo. Their team will discuss your clinic’s specific needs, provide a customized implementation plan, and guide you through the seamless integration process. You can reach them at info@coextro.ai or call 888-552-9516
Ready to elevate your audiology practice with AI-driven support?
Schedule a free demo today and discover how 24/7 patient engagement, automated reminders, and streamlined scheduling can transform your clinic.